Returns & Exchanges
At ManeWigs.com, we want you to feel confident in your look, which is why we offer a 30-day return policy on all unworn, lace-intact hairpieces in their original packaging. Please ensure all hygiene seals remain unbroken to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your ManeWigs account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully place the wig in its original silk bag and box, ensuring the lace is uncut and all tags are attached, then include a copy of your packing slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
- 4.Quality Inspection & Refund
Once our specialists verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.